About our service

All suppliers of aquarium plants and pond plants offer fresh plants, we are no exception, except that we are prepared to guarantee their freshness, and offer a free no quibble money back guarantee. Our standard service is by Royal mail first class and we offer various other next day services for heavier parcels . We feel confident that you will find our packaging second to none.

We order from our suppliers on a Thursday morning  for delivery to us the following Wednesday and we then pack and despatch on WednesdayThursday.  We would request that if a large quantity of an individual plant is required the order is placed by Wednesday morning so that this can be included with our order.

In the unlikely event that you are not satisfied with your aquarium plants or pond plants, please do not hesitate to contact us and we will endeavour to resolve any issues.  We may require to see a photograph.